FAQs
Custom and personalised orders
Nearly all products are 100% customisable so amendments are usually pretty straight forward! However, if you have special design requests please contact me; I would be delighted to discuss your requirements with you! I offer a completely bespoke service if required too.
Care instructions
Keep invites flat and in a dry place if ordering ahead of your special occasion. A4 prints look best in plain white or plain black frames which are pretty cheap on the high street or online. Foamex boards are 100% weatherproof and are therefore suitable for both interior and exterior displays. Keeping your boards dry and out of direct sunlight will preserve the colour and leave your Foamex display looking newer for longer.
Gift wrapping and packaging
Cards/prints will arrive in protective packaging. Deliveries will arrive in hardback 'Do Not Bend' postal envelopes for your piece of mind or in some cases in postal tubes, corrugated packs or via DPD or Evri couriers.
How much is shipping?
Shipping to UK addresses is free! We generally ship using RM48 and we will ship as soon as we can after production. Please note however, that delivery times cannot be guaranteed, especially at peak postal times. If you have specific time frames to adhere to, best to drop me a message first and I will see what I can do! Wedding table plans and boards sometimes ship with DPD or Evri couriers depending on the product ordered. Emailed orders can also be sent anywhere in the world for free.
Why should you order from me?
Ordering from a small business is a special thing; unlike the bigger retailers, you get that little bit of extra care and attention. So many hours of 'behind the scenes' work goes into each design so you really are getting something special. The service and products you receive have a much more personal feel because I am so passionate about what I do! Ordering from a small business owner like me brings so much joy. If you have further questions, I would love to hear from you so please drop me a line about anything at all! I always love hearing from my lovely customers!
What about the environment?
My prints, cards & wedding stationery items are professionally printed on sustainable paper/card and water-based inks are used in production for your piece of mind. Many of my items can be sent digitally so this makes this option totally green!
Last minute deliveries
Please note that due to ongoing Royal Mail strikes, reduced freight and air space, weather conditions and the fact that all my suppliers are very busy at this time of year, your order may be delayed. If you have left it late or need something in a hurry, please contact me and I will try and help as some products carry quicker despatch times.
Do you offer custom items?
Yes I do and do lots of them in fact! Please contact me to discuss requirements, whether this be for personal designs for special anniversaries, company logo or rebranding, or anything at all. Get in touch and I would be happy to quote you for something particular.